Privacy Policy

PartsByVehicle is operated by Maxwell & Higgs Pty Ltd (ABN 70 849 548 389) (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

When you place an order or contact us, we may collect your name, email address, phone number, billing and shipping address, and order details. Payment card information is processed securely by our payment providers and is not stored by us.

How we use your information

We use your information to process and deliver your orders, provide customer support, send order updates, prevent fraud, and — where you have opted in — send you marketing communications. You can unsubscribe from marketing at any time.

How we share your information

We share information only as needed to run our store — for example with our e-commerce platform (Shopify), payment processors, and shipping carriers. We do not sell your personal information.

Data security & retention

Our store is hosted on Shopify and protected by industry-standard security. We retain personal information only as long as necessary to fulfil the purposes described here or as required by law.

Cookies

Our website uses cookies to operate the store, remember your cart, and understand site usage. You can control cookies through your browser settings.

Accessing your information

You may request access to, or correction of, the personal information we hold about you by emailing support@partsbyvehicle.com.au. If you have a privacy concern, contact us and we will respond promptly.

This policy may be updated from time to time. The current version is always available on this page.